FAQs.

 

What is Mahi Mahi leather?

The fish skin is the new frontier for eco-friendly fashion. Fish leather is a by-product of the seafood industry and recycling the waste minimizes landfill and keeps resources in use for longer.

Mahi fish skin is a rare type of leather, which has recently grown in popularity to be reused due to its glass bead-like surface structure of the skin. This type of leather is stronger than any other type because of its thickness and fibre structure that runs crosswise, rather than parallel.

This fish is locally consumed and instead of wasting the skin leather we recycle it and design it as an added value to the uniqueness of our Faboullamas.

What payment methods are there?

We accept Visa, Mastercard, Maestro and American Express.

Which countries do you ship to?

For the moment we are shipping within Switzerland and in the Principality of Liechtenstein.

Although in the near future we will be launching worldwide but if you have a special request, do not hesitate to contact us and we will be glad to find a solution.

Do I have shipping costs for my order?

Shipping fees within Switzerland and in the Principality of Liechtenstein:

First Class Delivery - CHF 9.90

First Class Delivery + Gift Wrapping - CHF 14.90

With the Swiss Post PostPac Priority shipping option, we ensure quick, secure and reliable delivery of your parcels throughout Switzerland and in the Principality of Liechtenstein − generally by the next working day, Monday to Friday. For the next working day delivery the order have to be placed before 3pm.

How can I track the status of my order?

You'll receive a tracking code in the Shipping Confirmation email you receive when your package ships from our warehouse. Orders placed during weekends will be shipped out the next business day.

COVID-19 update:
Please note that due to the current global health situation, there may be a delay in shipping your items out to you. This is a result of an increase in orders at a time when we have put additional processes in place. These extra measures are important to keep our teams safe, but they can also add to the time it takes to ship some items. Please rest assured the team is doing all they can to get your order out to you as soon as possible, but even with their best efforts there will likely be a delay. As soon as your order ships you will receive a shipping confirmation with your tracking number.